Through GRMC’s Financial Assistance Program, individuals are provided the opportunity to qualify for financial assistance from the hospital through its Charity Care Policy. Healthcare is provided at no cost for patients who are at or below the federal poverty level.
Indigent Health Care – Assistance through the Indigent Health Care Program is available for patients whose family's gross income is below the current poverty level established by the Department of Health and Human Services and are Guadalupe County residents. Eligibility may be retroactive for a maximum of 90 days. Those wishing to establish eligibility for indigent care should contact the Health Care Coordinator at (830)401-7217. Verification of total gross income for the last 12 months, along with the most recent income tax return and W-2 form are required.
Charity Care Policy – Those who do not meet the qualifications for public assistance or Indigent Health Care may qualify for GRMC Charity Care. If the family's annual gross income is less than or equal to 200% of the federal poverty level, the patient qualifies for free care. If the family's gross income is between 201% and 300% of the federal poverty level, the patient qualifies for a discount of 50%. If the patient's gross family income is greater than 300% of the federal poverty level and his/her hospital bills exceed 25% of the family's annual income, the patient qualifies for a discount of 25%. On a case by case basis, Financial Counselors may qualify certain other patients for charity care. A Financial Counselor may be contacted at (830)401-7217 for eligibility determination. Payment plans are available