Why can’t I visit my loved one now?
COVID-19 is a contagious disease. It spreads quickly and can be dangerous, especially to people who are seriously ill or living with chronic conditions. A person can have COVID-19 with mild symptoms and unknowingly spread it to others. When fewer people enter the hospital, there is a greater likelihood that more patients, doctors and care providers will stay safe and well. We also need to save our limited personal protective equipment for our hospital staff so that they can care for your loved ones.
How can I support my family member?
We encourage phone and video visits. Our care staff can help set this up. When you follow our policy, you are taking an active role in keeping your loved one safer, while also supporting the well-being of other patients and staff. If hospital patients need items brought from home, they can only be essential items, such as hearing aids, glasses, dentures, communication devices (mobile phones, laptops, chargers), and small, inexpensive spiritual or religious items. Each area has a specific location for dropping off items.
Guided by our quality and infection prevention experts and recommendations from the Centers for Disease Control and Prevention (CDC), we have taken a number of steps in addition to our standard rigorous infection control measures to ensure our facilities remain safe places for you to confidently receive care.
ICU Intensivist, Bhupinder Sangha, MD speaks candidly about the measures being taken within the ICU to protect patients and staff amidst COVID-19.
Screening for COVID-19 Symptoms: We screen all patients, and visitors for COVID-19 symptoms. In addition, when you arrive, you and anyone with you will also be asked about any cough, fever and other symptoms of respiratory virus infection that you or others in your household may be experiencing. Staff are also screened for COVID-19 symptoms each day.
Masks for Staff: All staff wear masks. The type of mask staff members wear is determined by the type of care they provide, to best ensure their safety and the safety of our patients.
Masks for Patients and Visitors: All patients and anyone with them will be asked to wear a mask or cloth face covering while in our health care facilities. You may bring your own, or if you don’t have one, face masks are available at each entrance
Hand Sanitizer: Hand sanitizer is available at each entrance and at numerous locations throughout each building. Everyone is asked to sanitize their hands when they enter the building. In addition, each member of our health care staff sanitizes their hands before and after each patient encounter.
Common Areas: Areas such as waiting rooms, lobbies and restrooms are cleaned often with special attention to frequently touched surfaces including doorknobs, armrests and handrails.
Patient Rooms & Exam Rooms: These are fully cleaned and disinfected between each patient.
Floor Markings and Furniture Rearrangement: We have made special arrangements to support social distancing. You may see markers on the floors to show where people should stand for check-in and check-out. We have rearranged furniture in some waiting areas to create more space between patients.
GRMC will continue to:
- Follow updated guidance from CDC/TDHHS for the management of Persons Under Investigation for COVID-19;
- Use CDC recommended methods of disinfecting our facility with a focus on high-touch areas;
- Take care of our patients and staff by providing education on updated CDC recommendations for use of personal protective equipment and other infection control measures; and
- Educate our community on hygiene practices that support containment.
Board-Certified anesthesiologist, Dolores Major, MD speaks about the measures implemented at GRMC to keep patients and staff safe from COVID-19, and reassures the community that they can continue to schedule and take care of necessary surgical procedures that their physicians recommend.