COVID-19 Notice & Information

MASKS REQUIRED

Governor Abbott announced that as of March 10, 2021 the Texas orders requiring masks to be worn in businesses and limiting business occupancy to below 100% will no longer be in effect.  The new order allows businesses to determine whether they choose to require employees and patrons to mask and encourages personal responsibility for social distancing and face coverings. GRMC will continue to follow CDC guidance and require masks for the protection of our patients and our healthcare workers. GRMC will continue to require that masks be worn by all staff and visitors within the building and will continue with current screening practices.

COVID-19 VACCINE UPDATE:

GRMC will continue to communicate with the Texas organizations that are working to distribute vaccines. We will share information with the public as it becomes available. Please visit our Press Release page for the most recent vaccine clinics and information.

Keeping Our Patients Safe During COVID-19

Guadalupe Regional Medical Center has a long-standing commitment to the health care needs of our community. Our commitment to safeguarding the health of our patients, visitors and staff is our highest priority. This is why we are taking extra measures to minimize this risk of exposure for yourself and others to ensure our commitment to giving you a safe, reliable place to receive care.

 

Guided by our quality and infection prevention experts and recommendations from the Centers for Disease Control and Prevention (CDC), we have taken a number of steps in addition to our standard rigorous infection control measures to ensure our facilities remain safe places for you to confidently receive care. ICU Intensivist, Bhupinder Sangha, MD speaks candidly about the measures being taken within the ICU to protect patients and staff amidst COVID-19.

Visitation at GRMC

At GRMC, we pride ourselves on being a patient- and family-centered organization. But the COVID-19 pandemic is a difficult time for all of us. In order to prevent the spread of this disease and protect our patients, staff and visitors, we have implemented visitor policies throughout our hospital and outpatient care facilities during this pandemic.

As of Monday, October 5, 2020, GRMC will allow one (1) visitor between the hours of 8am and 6pm.

Please note:

  • All visitors will be screened upon entry.
  • A mask covering the mouth and nose is required.
  • One visitor at a time per patient.
  • Weekend visitation entrance is through the ER.
  • No visitation allowed for COVID patients.

If you are a patient seeking medical treatment at GRMC, you may enter through:

  • Patient Tower Monday – Friday 5:45am – 4:00pm
  • Central Entrance Monday – Friday 5:45am – 6:00pm
  • ER entrance is open 24 hours a day

Contacting your loved one in a COVID unit:

  • GRMC requests that families designate one family member as the “family spokesperson” who will be the point of contact for all information and conversations with the health care team.
  • The designated point of contact will be responsible for sharing information with family members or loved ones who should have this information.
  • The designated point of contact will hear from a care team member each day from 1p-5p for regular updates or more frequently if the patient’s condition or treatment changes significantly.
  • We encourage you to stay in touch with patients through phone calls and videoconferencing. If there is any way we can help coordinate a virtual visit via phone call or “face time” with your family members, please let us know during your daily call.

For more questions about visitation at GRMC, please visit our FAQ Page.

COVID-19 Vaccinations

Guadalupe Regional Medical Group Primary Care Physician, Frank Wright, MD talks about the COVID-19 vaccine. Watch the video below and learn more about the importance of receiveing this vaccine not only for yourself, but loved ones and neghboors.

Vaccine Doses – Important to Know:
Moderna and Pfizer COVID-19 vaccines both require two doses. It’s best if you get your second dose from the same brand as your first dose. For example, if you got a Moderna first dose, it’s best to get Moderna for your second dose.

The timing between your first and second dose depends on which vaccine you received:

  • Moderna: 4 to 6 weeks after your first dose
  • Pfizer: 3 to 6 weeks after your first dose

Side Effects & Allergic Reactions:
Mild side effects are normal signs your body is building protection, and they usually go away after a few days. The chance of a severe reaction is less than 0.5%. To be safe, your provider will have you wait on-site for 15-30 minutes after your shot.

V-safe: Register with CDC’s V-safe After Vaccination Health Checker on your smartphone to report any side effects after getting the COVID-19 vaccine. You’ll also get reminders for your second vaccine dose.

Texas continues to receive doses of the Pfizer, Moderna, and Johnson & Johnson COVID-19 vaccines, and is distributing statewide to hospitals, pharmacies, local health departments, freestanding ERs, and other clinics. GRMC will continue to communicate with the Texas organizations that are working to distribute vaccines. We will share information with the public as it becomes available.

Your best protection from COVID-19 will be a combination of getting a COVID-19 vaccine, wearing a mask, staying at least 6 feet away from others, avoiding crowds, and washing your hands often. No one tool alone is going to stop the pandemic. Learn about the benefits of COVID-19 vaccination so you’ll be ready when a vaccine is recommended.

For more questions about COVID-19 vaccines, please visit our FAQ Page.

Have you been exposed to COVID-19?

Quarantine is used to keep someone who might have been exposed to COVID-19 away from others. Quarantine helps prevent spread of disease that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms. People in quarantine should stay home, separate themselves from others, monitor their health, and follow directions from their state or local health department.

Instructions for how to quarantine

COVID-19 Testing

GRMC is working to provide COVID-19 test results as quickly as feasible. Test results are taking on average 5-10 business days to process. Lab results for specimens obtained at Guadalupe Regional Medical Center or Guadalupe Regional Urgent Care at Clear Springs will be available on our respective patient portals. You can obtain further information regarding portal access at www.grmedcenter.com and www.grmedgroup.com. For tests performed at the Guadalupe Regional Urgent Care please send a message through the patient portal requesting your results.

Results will be posted to the portal(s) as soon as they become available and called to the patient as soon as possible. GRMC has set up a dedicated phone line at 830-401-1370 for test result inquiries. Patients may leave a message inquiring about test results and will be called back in the order of their message.

Sign into Patient Portal

Register for Patient Portal

Universal Masking

Effective Tuesday, April 14th 2020: As recommended by the CDC to help stop the spread of COVID-19, GRMC is requiring all staff, physicians, patients and visitors to wear a mask at all times while in the facility. Patients and visitors are encouraged to bring their own mask. Read more about the Do’s and Don’ts when wearing a mask
Resources

SA Metro Health COVID-19 Hotline: 210.201.5779

Available resources in English and Spanish
Monday – Friday 8:00am – 7:00pm
Saturday & Sunday 9:30am – 4:30pm