COVID-19 Notice & Information

Guadalupe Regional Medical Center has a long-standing commitment to the health care needs of our community. Our commitment to safeguarding the health of our patients, visitors and staff is our highest priority. This is why we are taking extra measures to minimize this risk of exposure for yourself and others to ensure our commitment to giving you a safe, reliable place to receive care.

Guided by our quality and infection prevention experts and recommendations from the Centers for Disease Control and Prevention (CDC), we have taken a number of steps in addition to our standard rigorous infection control measures to ensure our facilities remain safe places for you to confidently receive care. For frequently asked questions, please visit our FAQ Page.


MASKS ARE REQUIRED AT GRMC

Governor Abbott announced that as of March 10, 2021 the Texas orders requiring masks to be worn in businesses and limiting business occupancy to below 100% will no longer be in effect.  The new order allows businesses to determine whether they choose to require employees and patrons to mask and encourages personal responsibility for social distancing and face coverings. GRMC will continue to follow CDC guidance and require masks for the protection of our patients and our healthcare workers. GRMC will continue to require that masks be worn by all staff and visitors within the building and will continue with current screening practices.

Visitation at GRMC

At GRMC, we pride ourselves on being a patient- and family-centered organization; we recognize that the COVID-19 pandemic is a difficult time for all of us. In order to prevent the spread of COVID-19 and to protect our patients, staff and visitors, we have implemented visitor policies throughout our hospital and outpatient care facilities during the pandemic.

As of Monday, October 11, 2021 GRMC will allow ONE (1) visitor* per patient.

Please note:

  • All visitors will be screened upon entry.
  • A mask covering the mouth and nose is required.
  • After hour visitation entrance is through the ER.

*Exceptions include:

  • The Birthing Center: ONE visitor for patient stay
  • Pediatric patient: TWO parents/guardians

If you are a patient seeking medical treatment at GRMC, you may enter through:

  • Patient Tower: Monday-Friday 5:30am – 6:00pm, Saturday-Sunday 8:00am- 6:00pm
  • Central Entrance: Monday – Friday 6:00am – 6:00pm
  • ER Entrance: Open 24 hours a day

Contacting your loved when no visitors are allowed:

  • We encourage you to stay in touch with patients through phone calls and videoconferencing. If there is any way we can help coordinate a virtual visit via phone call or “face time” with your family members, please notify your patient’s care team.
If your loved one is admitted to GRMC with COVID-19

 In the interest of limiting the spread of COVID-19, GRMC has modified visitor access. No visitors are allowed in our COVID units due to the risk of infectious disease transmission (exceptions may be made for end of life or as determined by the attending physician). Please know that we have implemented these new rules for one simple but critically important reason: to keep patients, families and our staff safe and healthy.  

We understand that family communication is important during this time. We want to make sure you can stay connected and engaged with your loved one during their hospital stay. Please see below for more information about patient/family communication:

 What you can do at the Time of Admission:

  • Confirm who your loved one’s legally authorized health care representative (medical or health care power of attorney) will be. This is the person who makes decisions when a person cannot speak for themselves. Give the person’s name and phone number(s) to the hospital team.
  • Discuss who will be the primary family contact. We can only give out information to family members with the patient’s permission. We know there are many people who care about your loved one. Please choose one person who will talk to the hospital team during the stay – this allows the health care team to devote their time to your loved one.
    • It is best if the primary contact is the legally authorized health care representative.
    • That person can then share the information with your loved one’s family and community.
    • Give the name and phone number(s) for a back-up person.
  • Give the hospital team a copy of your loved one’s advance directive/living will if they completed one. (You can also mail or drop off later if you don’t have it now.)
  • Inform the hospital team about what kind of technology the primary family contact has at home. Does that person have a smartphone (like an iPhone or Android), tablet (like an iPad or Chromebook), or computer with a camera and internet?
  • Plan how you and your loved one will stay in touch while you are apart. You can use the bedside phone number that the hospital will provide if your loved one is admitted to our Medical Unit. If your loved one has a smartphone, tablet, or laptop computer you may leave it with them. Be sure the device is labeled with their name and please provide a charger cord that is also labeled with their name.

What  to Expect:

  • The designated family contact will hear from a care team member each day between 1p-4p for regular updates or more frequently if the patient’s condition or treatment changes
  • COVID patients admitted to the ICU will also be assigned a family liaison Monday-Friday who will facilitate communication with the family contact.
  • We encourage you to stay in touch with patients through phone calls and videoconferencing. If there is any way we can help coordinate a virtual visit via phone call or “face time” with your family members, please let us know during your daily call.
COVID-19 Testing & Vaccinations

The COVID-19 vaccine was made using new technology. Some are hesitant to get the vaccine. Charles Nolan, MD explains the science of how the COVID-19 vaccine was created and how it works.

Vaccine technology has been utilized for centuries. The new technology used in creating the COVID-19 vaccines is safe. Hear Charles Nolan, MD explain the history of vaccines and how the COVID-19 vaccine can help save lives.

When the possibility of using Hydroxychloroquine or Ivermectin came out, doctors quickly figured out that those medications are not suitable medicines to treat COVID-19. Hear Dr. Charles Nolan explain why those medications do not work against it and a safer plan of attack to help patients with it.

It’s important for high-risk patients to get the vaccine. Dr. Charles Nolan speaks about the science behind why and how the vaccine can help protect high-risk patients from COVID-19.

Moms-to-be have a lot to worry about, including whether or not to get the COVID-19 vaccine. Hear Dr. Charles Nolan speak about why expecting mothers should get the vaccine (and at any trimester).

Viruses can mutate. It’s how the delta variant of COVID-19 came to be. 7 people can be affected by one person with the Delta variant. Dr. Charles Nolan explains why the new variant is cause for concern for those unvaccinated.

COVID-19 Testing and Vaccine Information:

Your best protection from COVID-19 will be a combination of getting a COVID-19 vaccine, wearing a mask, staying at least 6 feet away from others, avoiding crowds, and washing your hands often. No one tool alone is going to stop the pandemic. Texas continues to receive doses of the Pfizer, Moderna, and Johnson & Johnson COVID-19 vaccines, and is distributing statewide to hospitals, pharmacies, local health departments, freestanding ERs, and other clinics. GRMC will continue to communicate with the Texas organizations that are working to distribute vaccines.

For more information on COVID-19 testing and vaccine locations, please use one or more of the options below:

  • Contact your local family physician and/or pharmacy
  • Visit Vaccines.gov to find vaccination providers near you.
  • Text your zip code to 438829 or call 1-800-232-0233 to find vaccine locations near you.
  • Contact the Texas Department of State Health Services
  • Check your local news outlets. They may have information on how to get a vaccination appointment.

COVID-19 Test Results:
GRMC is working to provide COVID-19 test results as quickly as feasible. Test results are taking on average 5-10 business days to process. Lab results for specimens obtained at Guadalupe Regional Medical Center or Guadalupe Regional Urgent Care at Clear Springs will be available on our respective patient portals. You can obtain further information regarding portal access at www.grmedcenter.com and www.grmedgroup.com. For tests performed at the Guadalupe Regional Urgent Care please send a message through the patient portal requesting your results.

Results will be posted to the portal(s) as soon as they become available and called to the patient as soon as possible. GRMC has set up a dedicated phone line at 830-401-1370 for test result inquiries. Patients may leave a message inquiring about test results and will be called back in the order of their message.

Sign into GRMC Patient Portal

Register for GRMC Patient Portal

V-safe:
V-safe is a smartphone-based tool that uses text messaging and web surveys to provide personalized health check-ins after you receive a COVID-19 vaccine. Through v-safe, you can quickly tell the CDC if you have any side effects after getting a COVID-19 vaccine. Depending on your answers to the web surveys, someone from the CDC may call to check on you and get more information. V-safe will also remind you to get your second COVID-19 vaccine dose if you need one. Register with CDC’s V-safe After Vaccination Health Checker.

Guadalupe County Regional Infusion Center Information

If you’ve tested positive for COVID-19, you may be a candidate for monoclonal antibody infusion.

What are monoclonal antibody infusions?
These products are laboratory-produced protein that functions like antibodies made by the immune system in response to an infection.  The antibody infusion is used to help the body fight the virus or slow the virus’s growth.

Patients who are candidates for the monoclonal antibody infusion:

  • Must be within 10 days of symptom onset
  • Must NOT be hospitalized
  • Must NOT require an increase in oxygen rate, if using for underlying condition, due to COVID-19

If you’ve tested positive for COVID-19 within the last 10 days, contact your physician to see if you are a candidate for monoclonal antibody infusion.

If you don’t have a physician or can’t reach your physician, you may call (830) 481- 4332 to be screened for infusion eligibility.

Most infusions can be performed within 24 hours of referral.

Requesting COVID-19 Immunization Records

To request a copy of immunization records from Texas Immunization Registry (ImmTrac2), please complete and submit (by fax or mail) an Authorization to Release ImmTrac2 History Form. Please allow 10-14 business days for delivery of your immunization records from the time of submitting your ImmTrac2 request.

COVID-19 Press Releases

2021 Press Releases

October 21st Press Release

October 7th Press Release

September 23rd Press Release

September 20th Press Release

September 9th Press Release

September 2nd Press Release

August 18th Press Release

August 12th Press Release

August 5th Press Release

July 29th Press Release

July 23rd Press Release

June 4th Press Release

April 19th Press Release

April 13th Press Release

April 6th Press Release

March 29th Press Release

March 24th Press Release

March 11th Press Release

March 8th Press Release

March 1st Press Release

February 24th Press Release

February 15th Press Release

February 1st Press Release

January 27th Press Release

January 19th Press Release

January 13th Press Release

January 6th Press Release

2020 Press Releases

December 30th Press Release

December 29th Press Release

December 23rd Press Release

December 22nd Press Release

December 16th Press Release

December 15th Press Release

December 9th Press Release

November 19th Press Release

October 5th Press Release

September 8th Press Release

September 2nd Press Release

August 26th Press Release

August 19th Press Release

August 12th Press Release

August 6th Press Release

July 29th Press Release

July 23rd Press Release

July 20th Press Release

July 17th Press Release

July 14th Press Release

July 10th Press Release

July 7th Press Release

July 1st Press Release

June 29th Press Release

June 26th Press Release

June 24th Press Release

June 18th Press Release

June 1st Press Release

May 13th Press Release

May 6th Press Release

April 28th Press Release

April 21st Press Release

April 14th Press Release

April 8th Press Release

April 3rd Press Release

March 21st Press Release

March 21st Press Release

March 18th Press Release

March 16th Press Release

March 12th Press Release

March 10th Press Release

Resources

SA Metro Health COVID-19 Hotline: 210.201.5779

Available resources in English and Spanish
Monday – Friday 8:00am – 7:00pm
Saturday & Sunday 9:30am – 4:30pm