COVID-19 Notice & Information
COVID-19 VACCINE UPDATE:
GRMC will continue to communicate with the Texas organizations that are working to distribute vaccines. We will share information with the public as it becomes available, currently we have no vaccines available for the general public.
Guided by our quality and infection prevention experts and recommendations from the Centers for Disease Control and Prevention (CDC), we have taken a number of steps in addition to our standard rigorous infection control measures to ensure our facilities remain safe places for you to confidently receive care. ICU Intensivist, Bhupinder Sangha, MD speaks candidly about the measures being taken within the ICU to protect patients and staff amidst COVID-19.
As of Monday, October 5, 2020, GRMC will allow one (1) visitor between the hours of 8am and 6pm.
Please note:
- All visitors will be screened upon entry.
- A mask covering the mouth and nose is required.
- One visitor at a time per patient.
- Weekend visitation entrance is through the ER.
- No visitation allowed for COVID patients.
If you are a patient seeking medical treatment at GRMC, you may enter through:
- Patient Tower Monday – Friday 5:45am – 4:00pm
- Central Entrance Monday – Friday 5:45am – 6:00pm
- ER entrance is open 24 hours a day
Contacting your loved one in a COVID unit:
- GRMC requests that families designate one family member as the “family spokesperson” who will be the point of contact for all information and conversations with the health care team.
- The designated point of contact will be responsible for sharing information with family members or loved ones who should have this information.
- The designated point of contact will hear from a care team member each day from 1p-5p for regular updates or more frequently if the patient’s condition or treatment changes significantly.
- We encourage you to stay in touch with patients through phone calls and videoconferencing. If there is any way we can help coordinate a virtual visit via phone call or “face time” with your family members, please let us know during your daily call.
For more questions about visitation at GRMC, please visit our FAQ Page.
On December 23, 2020 GRMC received 800 Moderna COVID-19 vaccines. Our frontline health care providers were prioritized during this initial wave of local vaccinations. The 800 vaccines that GRMC received have all been given. GRMC does not currently have any COVID-19 vaccines in stock.
The Moderna COVID-19 vaccine is given as a series of 2 injections given approximately 24 days apart. GRMC expects to receive another shipment of 800 COVID-19 Moderna vaccine boosters that is the second dose of the vaccine. This will be distributed to the individuals who received the initial Moderna vaccine.
Texas Department of Health and Human Services has released information outlining the phases of its tiered vaccine distribution program which defines the categories of individuals that may currently obtain vaccines. Phase 1A (including front-line workers and residents of a long-term care facility) and phase 1B (including people who are 65 or older or those 16 and older with chronic medical conditions that put them at increased risk for COVID-19) are now eligible under the distribution criteria pending provider approval and vaccine availability.
GRMC will continue to communicate with the Texas organizations that are working to distribute vaccines. We will share information with the public as it becomes available, currently we have no vaccines available for the general public.
Your best protection from COVID-19 will be a combination of getting a COVID-19 vaccine, wearing a mask, staying at least 6 feet away from others, avoiding crowds, and washing your hands often. No one tool alone is going to stop the pandemic. Learn about the benefits of COVID-19 vaccination so you’ll be ready when a vaccine is recommended.
On Saturday, January 16th 2021, Sheri Williams, GRMC Cheif Operating Officer, gave more detail about the COVID-19 vaccine distribution. Listen here.
For more questions about COVID-19 vaccines, please visit our FAQ Page.
Results will be posted to the portal(s) as soon as they become available and called to the patient as soon as possible. GRMC has set up a dedicated phone line at 830-401-1370 for test result inquiries. Patients may leave a message inquiring about test results and will be called back in the order of their message.
2021 Press Releases:
2020 Press Releases:
SA Metro Health COVID-19 Hotline: 210.201.5779
Available resources in English and Spanish
Monday – Friday 8:00am – 7:00pm
Saturday & Sunday 9:30am – 4:30pm