COVID-19 Notice & Information


GRMC will continue to communicate with the Texas organizations that are working to distribute vaccines. We will share information with the public as it becomes available, currently we have no vaccines available for the general public.

Keeping Our Patients Safe During COVID-19

Guadalupe Regional Medical Center has a long-standing commitment to the health care needs of our community. Our commitment to safeguarding the health of our patients, visitors and staff is our highest priority. This is why we are taking extra measures to minimize this risk of exposure for yourself and others to ensure our commitment to giving you a safe, reliable place to receive care.

Guided by our quality and infection prevention experts and recommendations from the Centers for Disease Control and Prevention (CDC), we have taken a number of steps in addition to our standard rigorous infection control measures to ensure our facilities remain safe places for you to confidently receive care. ICU Intensivist, Bhupinder Sangha, MD speaks candidly about the measures being taken within the ICU to protect patients and staff amidst COVID-19.

Visitation at GRMC

At GRMC, we pride ourselves on being a patient- and family-centered organization. But the COVID-19 pandemic is a difficult time for all of us. In order to prevent the spread of this disease and protect our patients, staff and visitors, we have implemented visitor policies throughout our hospital and outpatient care facilities during this pandemic.

As of Monday, October 5, 2020, GRMC will allow one (1) visitor between the hours of 8am and 6pm.

Please note:

  • All visitors will be screened upon entry.
  • A mask covering the mouth and nose is required.
  • One visitor at a time per patient.
  • Weekend visitation entrance is through the ER.
  • No visitation allowed for COVID patients.

If you are a patient seeking medical treatment at GRMC, you may enter through:

  • Patient Tower Monday – Friday 5:45am – 4:00pm
  • Central Entrance Monday – Friday 5:45am – 6:00pm
  • ER entrance is open 24 hours a day

Contacting your loved one in a COVID unit:

  • GRMC requests that families designate one family member as the “family spokesperson” who will be the point of contact for all information and conversations with the health care team.
  • The designated point of contact will be responsible for sharing information with family members or loved ones who should have this information.
  • The designated point of contact will hear from a care team member each day from 1p-5p for regular updates or more frequently if the patient’s condition or treatment changes significantly.
  • We encourage you to stay in touch with patients through phone calls and videoconferencing. If there is any way we can help coordinate a virtual visit via phone call or “face time” with your family members, please let us know during your daily call.

For more questions about visitation at GRMC, please visit our FAQ Page.

COVID-19 Vaccinations

On December 23, 2020 GRMC received 800 Moderna COVID-19 vaccines. Our frontline health care providers were prioritized during this initial wave of local vaccinations. The 800 vaccines that GRMC received have all been given. GRMC does not currently have any COVID-19 vaccines in stock.

The Moderna COVID-19 vaccine is given as a series of 2 injections given approximately 24 days apart. GRMC expects to receive another shipment of 800 COVID-19 Moderna vaccine boosters that is the second dose of the vaccine. This will be distributed to the individuals who received the initial Moderna vaccine.

Texas Department of Health and Human Services has released information outlining the phases of its tiered vaccine distribution program which defines the categories of individuals that may currently obtain vaccines. Phase 1A (including front-line workers and residents of a long-term care facility) and phase 1B (including people who are 65 or older or those 16 and older with chronic medical conditions that put them at increased risk for COVID-19) are now eligible under the distribution criteria pending provider approval and vaccine availability.

GRMC will continue to communicate with the Texas organizations that are working to distribute vaccines. We will share information with the public as it becomes available, currently we have no vaccines available for the general public.

Your best protection from COVID-19 will be a combination of getting a COVID-19 vaccine, wearing a mask, staying at least 6 feet away from others, avoiding crowds, and washing your hands often. No one tool alone is going to stop the pandemic. Learn about the benefits of COVID-19 vaccination so you’ll be ready when a vaccine is recommended.

On Saturday, January 16th 2021,  Sheri Williams, GRMC Cheif Operating Officer, gave more detail about the COVID-19 vaccine distribution. Listen here.

For more questions about COVID-19 vaccines, please visit our FAQ Page.

Have you been exposed to COVID-19?

Quarantine is used to keep someone who might have been exposed to COVID-19 away from others. Quarantine helps prevent spread of disease that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms. People in quarantine should stay home, separate themselves from others, monitor their health, and follow directions from their state or local health department.

Instructions for how to quarantine

COVID-19 Testing

GRMC is working to provide COVID-19 test results as quickly as feasible. Test results are taking on average 5-10 business days to process. Lab results for specimens obtained at Guadalupe Regional Medical Center or Guadalupe Regional Urgent Care at Clear Springs will be available on our respective patient portals. You can obtain further information regarding portal access at and For tests performed at the Guadalupe Regional Urgent Care please send a message through the patient portal requesting your results.

Results will be posted to the portal(s) as soon as they become available and called to the patient as soon as possible. GRMC has set up a dedicated phone line at 830-401-1370 for test result inquiries. Patients may leave a message inquiring about test results and will be called back in the order of their message.

Sign into Patient Portal

Register for Patient Portal

Universal Masking

Effective Tuesday, April 14th 2020: As recommended by the CDC to help stop the spread of COVID-19, GRMC is requiring all staff, physicians, patients and visitors to wear a mask at all times while in the facility. Patients and visitors are encouraged to bring their own mask. Read more about the Do’s and Don’ts when wearing a mask

SA Metro Health COVID-19 Hotline: 210.201.5779

Available resources in English and Spanish
Monday – Friday 8:00am – 7:00pm
Saturday & Sunday 9:30am – 4:30pm