Seguin, Texas, December 15, 2025  – Guadalupe Regional Medical Center (GRMC) has been recognized as one of America’s 100 Best Hospitals for Patient Experience by the Women’s Choice Award®. This honor places GRMC among the top 100 hospitals in the nation within its size category, based on number of beds.

Today’s patients are more engaged in their healthcare decisions than ever before, and they expect a seamless, compassionate experience throughout their care journey. Hospitals that prioritize patient experience not only improve outcomes but also build trust, loyalty, and long-term relationships with their communities.

According to the Agency for Healthcare Research and Quality, a positive patient experience is strongly linked to better disease management, treatment adherence, and overall health outcomes. It also boosts employee morale, reduces staff turnover, and helps attract top talent—making it a win-win for patients and providers alike.

“By raising your standards to meet the highest expectations—often held by women—you’re giving everyone the best care possible,” said Delia Passi, founder and CEO of the Women’s Choice Award®. “This award is more than a badge of honor. It lifts the entire hospital and all service lines by recognizing the exceptional experience you provide—not only for women, but for all patients.”

Why It Matters

• 82% of consumers say they would switch healthcare providers after a poor experience
• 86% of women would travel up to 50 miles for a hospital with a better patient experience

Award Methodology

• The Women’s Choice Award for Patient Experience is the only national designation that combines HCAHPS survey results with primary research on women’s healthcare preferences to identify the top 100 hospitals in each size category.
• Hospitals are evaluated using a weighted average of the following HCAHPS measures:
• Communication with nurses and doctors
• Responsiveness to requests for help
• Explanation of medications before administration
• Providing recovery information
• Cleanliness of rooms and bathrooms
• Quietness of the hospital environment at night
• Overall patient recommendation rating

“The significance of patient experience in healthcare cannot be overstated. It directly influences outcomes, healing, and overall well-being,” said Rhonda Unruh, Vice President of Quality at Guadalupe Regional Medical Center. “Positive experiences foster trust, clear communication, and genuine collaboration between our staff, providers, and patients. Being recognized for the third consecutive year as a Women’s Choice Award® recipient for patient experience is an incredible honor and a testament to our team’s unwavering dedication to excellence. Their commitment ensures we consistently meet, and exceed, the expectations of those we are privileged to serve.”

For the full list of America’s Best Hospitals for Patient Experience, visit: https://womenschoiceaward.com/best-patient-experience