Financial Information & Services

It is our mission at GRMC to make a positive difference in every life we touch. That includes providing financial assistance and services for patients.

About Your Medical Bill

Once you complete your registration process at GRMC, you will have provided any health insurance information you have. Your medical insurance may cover all or part of your charges. We understand your hospital bill may be confusing and lengthy, but our professionals in patient accounts are available to assist and answer any questions regarding your bill and payment options.

Bill Payment Options

For your convenience, we have several options that provide you access to view, pay and manage your bill.

Pay Your Bill – We offer a quick pay option where you do not have to enroll, or you can enroll and have access to your statements, set up recurring payment plans, and choose to go paperless.

Patient Portal – Through GRMC’s patient portal, you can register and access your health information, which includes your bill.

You can also read about our Collection Policy HERE.

Charity Care

You may qualify for Charity Care if the family’s annual gross income is less than or equal to 200% of the federal poverty level. If the family’s gross income is between 201% and 300% of the federal poverty level, the patient qualifies for a discount of 50%. If the patient’s family income is greater than 300% of the federal poverty level and his/her GRMC bills exceed 25% of the family’s annual income, the patient qualifies for a discount of 25%. On a case-by-case basis, Financial Counselors may qualify certain patients for Charity Care. A Financial Counselor may be contacted for eligibility determination. Payment plans are available. For more information, please call 830.401.7217.

Discounted Care

For all uninsured patients, regardless of income, please inquire about our Time of Service/Pay in Full discount options.

Guadalupe Regional Medical Center accepts cash, check, Visa, Master Card and Discover. GRMC also provides a Recurring Payment Option, which is an automatic monthly payment by electronic check or credit card. If interested in Recurring Payments, contact 830.401.7874 or 830.401.7875.